Local support services
Watsonia Neighbourhood House keeps a list of services in the community that you can go to directly. Nothing here goes through us — ring or turn up as you prefer.
If you're in immediate danger, ring 000.
Services change their hours and addresses. If you're travelling to one, it's worth ringing first. If something on this page is out of date, please tell us on 03 9434 6717 and we'll fix it.
Meals
Free and low-cost meals, and meals delivered to your door.
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Big Umbrella
- Address
- Behind Federation Square, Melbourne
- Hours
- Wednesday and Thursday from 7:00pm
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Grill'd
- Address
- Southern Cross station, Melbourne
- Hours
- First Tuesday of the month from 5:00pm
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St Peters Church
- Address
- 15 Gisborne Street, East Melbourne
- Hours
- 7:30 – 9:00am (breakfast)
- Website
- www.spehcf.com.au (opens in a new tab)
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Sacred Heart Mission
- Address
- 87 Grey Street, St Kilda
- Hours
- Monday to Friday, 8:30 – 10:30am and 11:30am – 1:00pm
- Website
- www.sacredheartmission.org (opens in a new tab)
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Banyule City Council
Meals delivery
Support services
Housing, emergency relief, family violence support, advocacy and aged care.
-
Ozanam House
Housing, showers, meals, laundry and health services
- Address
- 179 Flemington Road, North Melbourne
- Phone
- 1800 825 955
- Hours
- 8:00am – 4:00pm
- Website
- www.vincentcare.org.au (opens in a new tab)
-
Avalon Centre
Clothing, blankets, food and support
- Address
- Federation Square, Melbourne
- Phone
- 03 9569 2240
- Hours
- Wednesday nights
- Website
- www.avaloncentre.org.au (opens in a new tab)
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The Living Room
Health, meals and showers
- Address
- Hosier Lane, Melbourne
- Phone
- 1800 440 188
- Hours
- 9:30am – 4:00pm
- Website
- www.youthprojects.org.au/the-living-room (opens in a new tab)
-
Reservoir Neighbourhood House
Showers and a food pantry
- Address
- 2C Cuthbert Road, Reservoir
- Phone
- 03 8488 6655
- Website
- www.reservoirnh.org.au (opens in a new tab)
-
Launch Housing
Homelessness support and housing
-
Salvation Army
Support services
- Address
- 69 Bourke Street, Melbourne
- Phone
- 03 9653 3213
-
Diamond Valley Community Support
Emergency relief, food and vouchers
- Address
- Greensborough Plaza
- Phone
- 03 9435 8282
- Website
- www.dvsupport.org.au (opens in a new tab)
-
The Orange Door
Family violence service
- Address
- 56 Burgundy Street, Heidelberg
- Phone
- 1800 319 355
- Hours
- Monday to Friday, 9:00am – 5:00pm
- Website
- www.orangedoor.vic.gov.au (opens in a new tab)
-
Safe Steps
Family violence service
- Phone
- 1800 015 188
- Hours
- 24 hours, 7 days
- Website
- www.safesteps.org.au (opens in a new tab)
-
Child Protection
For young people at risk
- Phone
- 13 12 78
- Hours
- 5:00pm – 9:00am Monday to Friday, 24 hours at weekends
-
Rainbow Door
Specialist advice for LGBTIQ+ people
- Phone
- 1800 729 367
- Hours
- 10:00am – 5:00pm, 7 days
- Website
- www.switchboard.org.au/rainbow-door (opens in a new tab)
-
Sexual Assault Crisis Line
- Phone
- 1800 806 292
-
North East Citizen Advocacy
Advocacy support for people with an intellectual disability
- Address
- 56 Gabonia Avenue, Watsonia South
- Phone
- 03 8407 3684
- Website
- www.citizenadvocacy.com.au (opens in a new tab)
-
Banyule City Council
Home support services
-
My Aged Care
Home help, or assistance with aged care homes
- Phone
- 1800 200 422
- Hours
- Monday to Friday, 8:00am – 8:00pm
- Website
- www.myagedcare.gov.au (opens in a new tab)
Health services
-
Banyule Community Health
- Address
- 21 Alamein Road, West Heidelberg
- Phone
- 03 9450 2000
- Website
- www.bchs.org.au (opens in a new tab)
-
Mandy Dean, district nurse
Primary health, and support to seek legal or housing services
- Phone
- 0419 266 019
- [email protected]
If you'd rather talk it through with someone first, ring the House on 03 9434 6717 or get in touch. We can help you work out who to call.